Support
Thank you for playing Solitaire World Tour. If something is not working, please get in touch — we are happy to help.
Contact us
solitaire.world.tour@one-wheat.com
Solitaire World Tour is made by one person, so a reply may take a few days. English and Japanese are both welcome.
What to include
Telling us the following helps us find the cause faster.
- Your device (for example, iPhone 15 or Pixel 8)
- Your OS version
- The app version
- Which screen you were on, and what you were doing when it happened
Frequently asked questions
Can I move my progress to another device?
Not at the moment, and we are sorry for the inconvenience. Your progress is stored only on your device and is not synchronised to any server.
This means that resetting your device or deleting the app will lose your progress.
How do I start over from the beginning?
There is no reset option inside the app. Deleting the app and installing it again will start you from the beginning.
Doing this also removes every stamp, postcard and piece of trivia you have collected, along with your coins. It cannot be undone, so please be sure before you do it.
How do I turn off sound or vibration?
Sound effects, music and haptics can each be switched on or off from the settings screen.
How do I change the language?
Tap Language on the settings screen to switch between English and Japanese at any time. On first launch the app follows your device language setting.
I am stuck and cannot find a move
Hints are free and unlimited. Tap the hint button whenever you would like a nudge.
System requirements
- iOS 15.0 or later
- Android 8.0 (API level 26) or later
The game can be played without an internet connection. A connection is only needed to show advertisements.